Previous incidents
Shared Game 2 - Xeon E5-2690 is down
Resolved Jul 30 at 10:51am BST
Shared Game 2 - Xeon E5-2690 recovered.
4 previous updates
Dallas Shared Game 1 - Xeon E5 2683 v3 is down
Resolved Jul 13 at 11:48am BST
Dallas Shared Game 1 - Xeon E5 2683 v3 recovered.
1 previous update
Germany Location: Path.net Elevated Latency
Resolved Jul 10 at 02:13am BST
Issue has now been resolved. Latency on our end to path network is now back to <1ms.
1 previous update
Germany Location: Full DC Outage (Interwerk)
Resolved Jul 07 at 04:19pm BST
The following information has now been provided by our DC - Information is below:
"On July 7, 2024, at 1:10 a.m., there was a disruption in our internet connection due to an interruption in the dark fiber connection to the Interxion node. We managed to restore connectivity via a replacement connection, and all systems are now accessible again. A ticket has been created at Interxion to expedite the restoration of our main fiber optic cable and to investigate the cause of the incident to preve...
5 previous updates
UK VPS 6: Software Issue
Resolved Jul 05 at 11:48am BST
There was a software issue on this node that caused some downtime. This has since been resolved and we're closely monitoring this node to ensure it remains stable.
Germany Core Router #2 - Outage
Resolved Jun 30 at 11:18am BST
VPS 5 - EPYC recovered.
19 previous updates
Cosmic Guard UK/Germany: GTT Issues
Resolved Jun 27 at 09:30pm BST
This has now been resolved. Cosmic have for now disabled GTT in London.
1 previous update
Main Website: WHMCS Maintenance
Resolved Jun 26 at 02:06pm BST
This has been resolved now.
3 previous updates
UK VPS 8: System Outage
Resolved Jun 03 at 08:17am BST
Issue has been resolved and the system is back online.
1 previous update
Germany Core Router #1: Brief Networking Outage
Resolved May 27 at 09:00pm BST
I have identified the cause for the 2 drops that occurred: This was because of dual BGP announcements on this router causing conflicting routes, this has been fixed now.
Dallas Shared Game 1: Outage
Resolved May 27 at 03:30am BST
This machine is now back online. All power has been restored and services are running as normal again.
3 previous updates
Germany Location: Path.net Issues
Resolved May 25 at 08:00pm BST
We're now marking this as resolved - The issue yesterday according to path was a issue with GTT in Europe. They've brought another link live with RETN which should resolve the issues moving forwards.
2 previous updates
Germany Location: Downtime
Resolved May 25 at 12:38am BST
Our germany location is back online now. Awaiting a debrief from our DC about what happened regarding that outage.
1 previous update
Germany Minecraft #1: Connection Failure
Resolved May 21 at 04:43pm BST
This has been resolved now.
1 previous update
Germany Core Router #2: Brief Networking Blip
Resolved May 18 at 08:59pm BST
We're aware of the downtime/drop that occurred on germany core router 2.
We're looking into why this happened but based on the information we can see currently it was a attack leaking.
UK Minecraft 1: Docker Issues
Resolved May 18 at 04:13pm BST
Issue was resolved, We've also added Java 21 support.
2 previous updates
Germany Shared Game 2: Outage
Resolved May 06 at 07:31pm BST
This was resolved, had a small issue with network configurations on this machine.
1 previous update
UK Core Router 1: Outage
Resolved May 05 at 05:54pm BST
Issue has been resolved, was a brief issue with the route servers on cosmic side and a small configuration issue our end that has been fixed aswell.
Very sorry about the downtime.
1 previous update
UK Shared Game 2: Unplanned Shutdown
Resolved May 02 at 09:57pm BST
Remote hands have resolved this issue for us. Was a issue with the windows licence key.
1 previous update
Germany Core Router #1 - Inbound DDoS Attacks
Resolved May 02 at 08:44pm BST
We're aware of the downtime on the germany core router 1, mostly effecting 95.214.180.0/24 range. We've asked path for assistance in locating the IP's under attack and have for now resolved this. We will continue to monitor this closely.