Previous incidents

October 2024
Oct 24, 2024
1 incident

Control Panel VirtFusion (VPS/VDS/Dedicated) is down

Downtime

Resolved Oct 24 at 09:25am BST

This issue was resolved. Apologise for any inconvenience.

2 previous updates

Oct 09, 2024
1 incident

VDS 7 - Ryzen 9 7950x3D is down

Downtime

Resolved Oct 09 at 09:19pm BST

VDS 7 - Ryzen 9 7950x3D recovered.

1 previous update

Oct 08, 2024
1 incident

Dallas Shared Game 1 - Xeon E5 2683 v3 is down

Downtime

Resolved Oct 08 at 09:20pm BST

Dallas Shared Game 1 - Xeon E5 2683 v3 recovered.

1 previous update

Oct 04, 2024
1 incident

Shared Game 2 - i9 9900K (Rust) is down

Downtime

Resolved Oct 04 at 01:13pm BST

Shared Game 2 - i9 9900K (Rust) recovered.

3 previous updates

September 2024
Sep 30, 2024
1 incident

UK VDS #1: Outage

Downtime

Resolved Sep 30 at 07:08pm BST

This has been resolved by remote hands.

1 previous update

Sep 21, 2024
1 incident

Looking Glass Frontend is down

Downtime

Resolved Sep 21 at 10:10pm BST

Looking Glass Frontend recovered.

1 previous update

Sep 16, 2024
1 incident

Main Website is down

Downtime

Resolved Sep 16 at 05:33pm BST

Main Website recovered.

1 previous update

Sep 05, 2024
1 incident

Main Website, Client Area & Support Tickets, and 2 other services are down

Downtime

Resolved Sep 06 at 01:17am BST

Client Area & Support Tickets and Support Tickets recovered.

5 previous updates

Sep 04, 2024
1 incident

Shared Game 4 - EPYC (Minecraft) is down

Downtime

Resolved Sep 04 at 10:48pm BST

Shared Game 4 - EPYC (Minecraft) recovered.

1 previous update

August 2024
Aug 31, 2024
1 incident

Dallas Shared Game #1: Network Outage

Downtime

Resolved Aug 31 at 05:48pm BST

According to our provider, traffic is now recovering.

1 previous update

Aug 24, 2024
1 incident

VPS 5 - EPYC 7502P is down

Downtime

Resolved Aug 24 at 12:37am BST

VPS 5 - EPYC 7502P recovered.

1 previous update

Aug 18, 2024
1 incident

UK VPS #7 - System Outage

Degraded

Resolved Aug 18 at 01:08am BST

Issue resolved, all servers on this node are booting up.

2 previous updates

Aug 13, 2024
1 incident

UK Shared Game 3: System Offline

Downtime

Resolved Aug 13 at 02:58pm BST

System maintenance completed - This server is now back up and running :)

3 previous updates

Aug 04, 2024
1 incident

UK Shared Game #2 (i9 9900K) - System Offline

Downtime

Resolved Aug 04 at 12:14pm BST

System is back online now - was not a hardware related issue but was to-do with our windows licence. this has been fixed now. no further action needs to be taken.

3 previous updates