Previous incidents

August 2024
Aug 31, 2024
1 incident

Dallas Shared Game #1: Network Outage

Downtime

Resolved Aug 31 at 05:48pm BST

According to our provider, traffic is now recovering.

1 previous update

Aug 24, 2024
1 incident

VPS 5 - EPYC 7502P is down

Downtime

Resolved Aug 24 at 12:37am BST

VPS 5 - EPYC 7502P recovered.

1 previous update

Aug 18, 2024
1 incident

UK VPS #7 - System Outage

Degraded

Resolved Aug 18 at 01:08am BST

Issue resolved, all servers on this node are booting up.

2 previous updates

Aug 13, 2024
1 incident

UK Shared Game 3: System Offline

Downtime

Resolved Aug 13 at 02:58pm BST

System maintenance completed - This server is now back up and running :)

3 previous updates

Aug 04, 2024
1 incident

UK Shared Game #2 (i9 9900K) - System Offline

Downtime

Resolved Aug 04 at 12:14pm BST

System is back online now - was not a hardware related issue but was to-do with our windows licence. this has been fixed now. no further action needs to be taken.

3 previous updates

July 2024
Jul 29, 2024
1 incident

Shared Game 2 - Xeon E5-2690 is down

Downtime

Resolved Jul 30 at 10:51am BST

Shared Game 2 - Xeon E5-2690 recovered.

4 previous updates

Jul 13, 2024
1 incident

Dallas Shared Game 1 - Xeon E5 2683 v3 is down

Downtime

Resolved Jul 13 at 11:48am BST

Dallas Shared Game 1 - Xeon E5 2683 v3 recovered.

1 previous update

Jul 10, 2024
1 incident

Germany Location: Path.net Elevated Latency

Degraded

Resolved Jul 10 at 02:13am BST

Issue has now been resolved. Latency on our end to path network is now back to <1ms.

1 previous update

Jul 07, 2024
1 incident

Germany Location: Full DC Outage (Interwerk)

Downtime

Resolved Jul 07 at 04:19pm BST

The following information has now been provided by our DC - Information is below:

"On July 7, 2024, at 1:10 a.m., there was a disruption in our internet connection due to an interruption in the dark fiber connection to the Interxion node. We managed to restore connectivity via a replacement connection, and all systems are now accessible again. A ticket has been created at Interxion to expedite the restoration of our main fiber optic cable and to investigate the cause of the incident to preve...

5 previous updates

Jul 05, 2024
1 incident

UK VPS 6: Software Issue

Resolved Jul 05 at 11:48am BST

There was a software issue on this node that caused some downtime. This has since been resolved and we're closely monitoring this node to ensure it remains stable.

June 2024
Jun 30, 2024
1 incident

Germany Core Router #2 - Outage

Downtime

Resolved Jun 30 at 11:18am BST

VPS 5 - EPYC recovered.

19 previous updates

Jun 27, 2024
1 incident

Cosmic Guard UK/Germany: GTT Issues

Degraded

Resolved Jun 27 at 09:30pm BST

This has now been resolved. Cosmic have for now disabled GTT in London.

1 previous update

Jun 25, 2024
1 incident

Main Website: WHMCS Maintenance

Downtime

Resolved Jun 26 at 02:06pm BST

This has been resolved now.

3 previous updates

Jun 03, 2024
1 incident

UK VPS 8: System Outage

Downtime

Resolved Jun 03 at 08:17am BST

Issue has been resolved and the system is back online.

1 previous update