Previous incidents

November 2024
Nov 25, 2024
1 incident

Client Data Offsite Backup Machine (UK), TCAdmin Client Data Offsite Backup M...

Downtime

Resolved Nov 28 at 05:38am GMT

TCAdmin Client Data Offsite Backup Machine recovered.

12 previous updates

Nov 24, 2024
1 incident

UK Public Website Hosting is down

Downtime

Resolved Nov 24 at 09:42pm GMT

UK Public Website Hosting recovered.

1 previous update

Nov 19, 2024
1 incident

VPS 1 - 2x Xeon E5 2699v3 (384GB) is down

Downtime

Resolved Nov 19 at 10:13am GMT

VPS 1 - 2x Xeon E5 2699v3 (384GB) recovered.

1 previous update

Nov 17, 2024
1 incident

VPS 1 - 2x Xeon E5 2699v3 (384GB) is down

Downtime

Resolved Nov 17 at 03:31pm GMT

VPS 1 - 2x Xeon E5 2699v3 (384GB) recovered.

1 previous update

October 2024
Oct 24, 2024
1 incident

Control Panel VirtFusion (VPS/VDS/Dedicated) is down

Downtime

Resolved Oct 24 at 09:25am BST

This issue was resolved. Apologise for any inconvenience.

2 previous updates

Oct 09, 2024
1 incident

VDS 7 - Ryzen 9 7950x3D is down

Downtime

Resolved Oct 09 at 09:19pm BST

VDS 7 - Ryzen 9 7950x3D recovered.

1 previous update

Oct 08, 2024
1 incident

Dallas Shared Game 1 - Xeon E5 2683 v3 is down

Downtime

Resolved Oct 08 at 09:20pm BST

Dallas Shared Game 1 - Xeon E5 2683 v3 recovered.

1 previous update

Oct 04, 2024
1 incident

Shared Game 2 - i9 9900K (Rust) is down

Downtime

Resolved Oct 04 at 01:13pm BST

Shared Game 2 - i9 9900K (Rust) recovered.

3 previous updates

September 2024
Sep 30, 2024
1 incident

UK VDS #1: Outage

Downtime

Resolved Sep 30 at 07:08pm BST

This has been resolved by remote hands.

1 previous update

Sep 21, 2024
1 incident

Looking Glass Frontend is down

Downtime

Resolved Sep 21 at 10:10pm BST

Looking Glass Frontend recovered.

1 previous update

Sep 16, 2024
1 incident

Main Website is down

Downtime

Resolved Sep 16 at 05:33pm BST

Main Website recovered.

1 previous update

Sep 05, 2024
1 incident

Main Website, Client Area & Support Tickets, and 2 other services are down

Downtime

Resolved Sep 06 at 01:17am BST

Client Area & Support Tickets and Support Tickets recovered.

5 previous updates

Sep 04, 2024
1 incident

Shared Game 4 - EPYC (Minecraft) is down

Downtime

Resolved Sep 04 at 10:48pm BST

Shared Game 4 - EPYC (Minecraft) recovered.

1 previous update