Previous incidents

February 2025
Feb 19, 2025
1 incident

Germany: Downtime

Downtime

Resolved Feb 20 at 02:55am GMT

This has been resolved. A breakdown of what caused this outage will be posted once we've got one.

3 previous updates
Feb 17, 2025
1 incident

Some services are down

Downtime

Resolved Feb 17 at 08:29am GMT

Client Data Offsite Backup Machine (Germany) went down.
Feb 15, 2025
1 incident

CosmicGuard Issue

Degraded

Resolved Feb 15 at 05:06pm GMT

Germany has come back online. We will be waiting for a summary from Cosmic so we can inform you as to what has happened.

3 previous updates
Feb 04, 2025
1 incident

Client Data Offsite Backup Machine (Germany), VDS 1 - Ryzen 9 7950x3D (192GB)...

Downtime

Resolved Feb 04 at 08:22pm GMT

Client Data Offsite Backup Machine (Germany), VDS 2 - Ryzen 9 7950x3D (192GB), and VPS 2 - EPYC 7502P (512GB) recovered.

5 previous updates
Feb 01, 2025
1 incident

VPS 1 - EPYC 7502P (512GB) and Looking Glass Frontend are down

Downtime

Resolved Feb 03 at 10:40pm GMT

Looking Glass Frontend recovered.

3 previous updates
January 2025
Jan 30, 2025
1 incident

UK Shared Game #1: System Update & Reboot

Downtime

Resolved Jan 30 at 05:18pm GMT

This has been resolved :)

1 previous update
Jan 29, 2025
1 incident

UK VDS #3 - System Downtime

Downtime

Resolved Jan 30 at 10:12am GMT

This has been resolved by remote hands.

We apologise for any inconvience, the cause of this downtime was located and fixed.

1 previous update
Jan 25, 2025
1 incident

UK VPS #9: Downtime

Downtime

Resolved Jan 25 at 11:47pm GMT

This has been resolved since without any downtime to most VMs on this server.

1 previous update
Jan 24, 2025
1 incident

Shared Game 3 - 2x Xeon E5 2699v3 (384GB) is down

Downtime

Resolved Jan 24 at 04:24pm GMT

Shared Game 3 - 2x Xeon E5 2699v3 (384GB) recovered.

1 previous update
Jan 21, 2025
1 incident

Dallas Shared Game 1 - Xeon E5 2683 v3 is down

Downtime

Resolved Jan 21 at 08:10pm GMT

Dallas Shared Game 1 - Xeon E5 2683 v3 recovered.

1 previous update
Jan 13, 2025
1 incident

Dallas Shared Game 1 - Xeon E5 2683 v3 is down

Downtime

Resolved Jan 13 at 10:08pm GMT

Dallas Shared Game 1 - Xeon E5 2683 v3 recovered.

1 previous update
Jan 10, 2025
1 incident

UK Shared Game #1: Server Offline

Downtime

Resolved Jan 11 at 08:30am GMT

This was resolved :)

1 previous update
Jan 03, 2025
1 incident

VDS 1 - i9 11900k (128GB) and VPS 8 - 2x Xeon E5 2699v3 (384GB) are down

Downtime

Resolved Jan 03 at 05:47pm GMT

VPS 8 - 2x Xeon E5 2699v3 (384GB) recovered.

3 previous updates
December 2024
Dec 26, 2024
1 incident

VDS 4 - 7950x3D (192GB) is down

Downtime

Resolved Dec 27 at 06:20pm GMT

VDS 4 - 7950x3D (192GB) recovered.

1 previous update
Dec 03, 2024
1 incident

Shared Game 1 - Ryzen 9 5950x (128GB) is down

Downtime

Resolved Dec 03 at 05:36pm GMT

Shared Game 1 - Ryzen 9 5950x (128GB) recovered.

1 previous update