Previous incidents

April 2025
Apr 09, 2025
1 incident

UK Virtfusion Backup Server: Upgrades/Downtime

Downtime

Resolved May 08 at 06:00pm BST

This was resolved.

1 previous update

Apr 04, 2025
1 incident

Dallas Shared Game 1 - Xeon E5 2683 v3 is down

Downtime

Resolved Apr 04 at 11:52am BST

Dallas Shared Game 1 - Xeon E5 2683 v3 recovered.

1 previous update

March 2025
Mar 25, 2025
1 incident

Shared Game 5 - i9 11900K (128GB), Shared Game Minecraft 2 - 2x E5 2699v3 (3...

Downtime

Resolved Mar 25 at 03:30pm GMT

Shared Game Minecraft 2 - 2x E5 2699v3 (384GB) recovered.

7 previous updates

Mar 20, 2025
1 incident

UK: Packet Loss & Latency

Degraded

Resolved Mar 20 at 04:31pm GMT

Cosmic are aware of the ongoing issues and have put a temporary fix in place in order to prevent any more impact on network. You should begin to see more stable network traffic.

1 previous update

February 2025
Feb 19, 2025
1 incident

Germany: Downtime

Downtime

Resolved Feb 20 at 02:55am GMT

This has been resolved. A breakdown of what caused this outage will be posted once we've got one.

3 previous updates

Feb 17, 2025
1 incident

Some services are down

Downtime

Resolved Feb 17 at 08:29am GMT

Client Data Offsite Backup Machine (Germany) went down.

Feb 15, 2025
1 incident

CosmicGuard Issue

Degraded

Resolved Feb 15 at 05:06pm GMT

Germany has come back online. We will be waiting for a summary from Cosmic so we can inform you as to what has happened.

3 previous updates

Feb 04, 2025
1 incident

Client Data Offsite Backup Machine (Germany), VDS 1 - Ryzen 9 7950x3D (192GB)...

Downtime

Resolved Feb 04 at 08:22pm GMT

Client Data Offsite Backup Machine (Germany), VDS 2 - Ryzen 9 7950x3D (192GB), and VPS 2 - EPYC 7502P (512GB) recovered.

5 previous updates

Feb 01, 2025
1 incident

VPS 1 - EPYC 7502P (512GB) and Looking Glass Frontend are down

Downtime

Resolved Feb 03 at 10:40pm GMT

Looking Glass Frontend recovered.

3 previous updates