Previous incidents

This issue has been resolved, as a short rundown we had a Power supply failure in this system, which also damaged the motherboard. Both have been replaced and the system is now functioning again.

We do apologise for any inconvenience

This issue has been resolved, though not in the way we originally hoped.

Unfortunately, we experienced a full data loss on this node affecting all clients due to a combination of hardware failure and some oversights on our part. This is the first time since we started running in 2017 that we’ve encountered data loss of this scale.

Following this incident, we have implemented internal policy changes and system updates to improve our monitoring, ensuring we catch issues like this earlier and ...

This has been resolved.