Previous incidents

April 2023
Apr 30, 2023
1 incident

EUGameHost File Share is down

Downtime

Resolved Apr 30 at 12:14am BST

EUGameHost File Share recovered.

1 previous update
Apr 23, 2023
1 incident

Main Website, Client Area, Support Tickets, Shared Space Game Panel (TCA), We...

Downtime

Resolved Apr 23 at 11:37pm BST

Shared Space Game Panel (TCA) recovered.

8 previous updates
Apr 22, 2023
1 incident

Main Website and Support Tickets are down

Downtime

Resolved Apr 22 at 10:17pm BST

Support Tickets recovered.

3 previous updates
Apr 21, 2023
1 incident

EUGameHost File Share is down

Downtime

Resolved Apr 21 at 03:25pm BST

EUGameHost File Share recovered.

3 previous updates
Apr 20, 2023
1 incident

Main Website, Support Tickets, Web Hosting, and 1 other service are down

Downtime

Resolved Apr 20 at 05:28pm BST

Main Website, Support Tickets, and Web Hosting recovered.

3 previous updates
Apr 14, 2023
1 incident

Main Website, Client Area, Support Tickets, Shared Space Game Panel (AMP), We...

Downtime

Resolved Apr 19 at 10:23pm BST

Main Website and Web Hosting recovered.

29 previous updates
Apr 13, 2023
1 incident

VPS 1 - EPYC is down

Downtime

Resolved Apr 13 at 04:45pm BST

VPS 1 - EPYC recovered.

1 previous update
Apr 07, 2023
1 incident

VDS 1 , VDS 2, VDS 1 , VDS 2, Singapore Router, and 3 other services are down

Downtime

Resolved Apr 07 at 06:43pm BST

VDS 1 and VDS 2 recovered.

6 previous updates
Apr 04, 2023
1 incident

EUGameHost File Share is down

Downtime

Resolved Apr 04 at 05:48am BST

EUGameHost File Share recovered.

1 previous update
Apr 03, 2023
1 incident

Main Website, Client Area, Support Tickets, Web Hosting, VDS 1 - I9 10900K, V...

Downtime

Resolved Apr 03 at 07:42pm BST

VDS 4 - I7 12700k, VDS 5 - Ryzen 9 5950x, and VDS 6 - Ryzen 9 5950x recovered.

2 previous updates
March 2023
Mar 28, 2023
1 incident

VDS 1 is down

Downtime

Resolved Mar 30 at 07:45pm BST

VDS 1 recovered.

5 previous updates
Mar 25, 2023
1 incident

Shared Space Game Panel (AMP), VDS 1 - I7 10700k, VDS 2 - I9 11900k, VPS 1 - ...

Downtime

Resolved Mar 25 at 10:27am GMT

Shared Space Game Panel (AMP), VDS 1 - I7 10700k, VDS 2 - I9 11900k, and 7 other resources recovered.

1 previous update
Mar 23, 2023
1 incident

VDS 5 - Ryzen 9 5950x is down

Downtime

Resolved Mar 23 at 12:07pm GMT

VDS 5 - Ryzen 9 5950x recovered.

1 previous update
Mar 19, 2023
1 incident

Shared Space Game Panel (AMP) is down

Downtime

Resolved Mar 19 at 04:56pm GMT

Shared Space Game Panel (AMP) recovered.

1 previous update
February 2023
Feb 23, 2023
1 incident

Dallas - Shared Game 2

Downtime

Resolved Feb 28 at 03:53pm GMT

Sorry for the issue with Dallas Shared Game 2, appears to have been a board fault that shorted the SSD drives in the system, the dc reported a dead drive on installing a brand new drive this also died shortly after. The system has now been installed with a further 2 brand new SSD drives alongside a new main board. We really can't apologise enough for how long that has taken and we'll be reaching out to people regarding compensation.

If you've enabled the offsite backup tool and need assis...

3 previous updates