Previous incidents

June 2025
No incidents reported
May 2025
May 29, 2025
1 incident

UK VPS #13 - Hardware Failure

Downtime

Resolved May 30 at 07:00pm BST

This issue has been resolved, though not in the way we originally hoped.

Unfortunately, we experienced a full data loss on this node affecting all clients due to a combination of hardware failure and some oversights on our part. This is the first time since we started running in 2017 that we’ve encountered data loss of this scale.

Following this incident, we have implemented internal policy changes and system updates to improve our monitoring, ensuring we catch issues like this earlier and ...

1 previous update

May 12, 2025
1 incident

UK Shared Game #3 - Emergency Restart

Downtime

Resolved May 12 at 01:31am BST

This has been resolved.

1 previous update

April 2025
Apr 09, 2025
1 incident

UK Virtfusion Backup Server: Upgrades/Downtime

Downtime

Resolved May 08 at 06:00pm BST

This was resolved.

1 previous update

Apr 04, 2025
1 incident

Dallas Shared Game 1 - Xeon E5 2683 v3 is down

Downtime

Resolved Apr 04 at 11:52am BST

Dallas Shared Game 1 - Xeon E5 2683 v3 recovered.

1 previous update